Webjam service updates » 18 Dec 09 - Anti-spam and Outage Updates
5 Comments- Add comment | Back to Status Written on 18-Dec-2009 by We scheduled a release today which included following items:
Webjam Outage/Server Problems
We are aware that for several hours today Webjam was down unexpectedly. We would like to apologise for any inconvenience this caused. We have made several bug fixes and code changes to prevent outages like this from happening again in the future. For more information visit the Editor's blog post: Downtime update for 18th December
Notification Counter (Anti-Spam measure) Reset Fix
You may have noticed that in recent weeks; in an attempt to reduce the level of spam that is being sent from Webjam, we have set up notification counters for such things as Blog notifications and inviting members to join pages or events. (For more information visit the Editor's blog post: Combatting spam) The tiers for these are set at 100 notifications per day for free users, 500 per day for Premium users and limitless for our Managed Services users. We noticed an issue with the count not resetting on a daily basis as it should have done. We have fixed this and the count will now be reset to the level it should be each day.
Further Anti-spam Measures
We have also revised and updated our capcha code to make it even more efficient at dealing with spam. We hope to see the level of spam sent through.
Send to a friend Comments
__21__(@16x16C).jpg)
written on 18-Dec-2009
RPH1949 [http://www.mosquitolagoonkayakersofvolusiacounty.com/] says:
As of 3:15 P.M. Eastern Time, USA, the messaging has not been reset even though you stated that this problems has been fixed. Thanks, Roland
written on 19-Dec-2009
RPH1949 [http://www.mosquitolagoonkayakersofvolusiacounty.com/event_signup] says:
Another day passes and still the messaging system is not updated and remains unavailable. How can you post that it is fixed when it is not and then not have the courtesy to notify us that the problem still exists. Thanks, Roland, http://www.mosquitolagoonkayakersofvolusiacou ... .com/
__39__(@16x16C).jpg)
written on 21-Dec-2009
jeikenberry says:
Hi Roland -
I just went in a manually reset your counter back to 0. From this starting point, the system should work as expected from there.
John - Webjam Teamwritten on 21-Dec-2009
RPH1949 [http://www.mosquitolagoonkayakersofvolusiacounty.com/] says:
Thank you so very much! Roland
written on 22-Dec-2009
RPH1949 [http://www.mosquitolagoonkayakersofvolusiacounty.com/] says:
Yesterday you posted this on the Status Page about Anti-spam Messaging problems I was having: jeikenberry says:
Hi Roland -
I just went in a manually reset your counter back to 0. From this starting point, the system should work as expected from there.
John - Webjam
Today when I checked the Message Count was NOT RESET:
"Team Sent message daily limit count: you have (196) messages remaining." This is the same count as yesterday after I tried to catch up on my messaging. Is this count reset on a true daily basis or is it supposed to be reset on a revolving 24 hour clock? If it is a true daily reset as I think it should be, then I am still having a problem with it resetting. I post a lot of Kayaking.biking, hiking & camping events on my site and send the invitations out to about 100 members for each event so you can see how desperate I am to have the Messaging Updated Daily. Thanks for your help, Roland, rph1949@aol.com, http://www.mosquitolagoonkayakersofvolusiacou ... .com/
P.S.: John (jeikenberry) I tried to mail you directly from your profile since you are handling this problem but the system would not let me saying the security code didn't match when indeed it did. I tried to resend it three times and each time I tried a new message the same security code number ( 189732 ) came up and wouldn't accept the same number when posted.
- Server: web1.webjam.com
- Total queries:
- Serialization time: 531ms
- Execution time: 578ms
- XSLT time: $$$XSLT$$$ms