Our General Advice Service – a drop-in service, is held every Monday, Wednesday, and Friday. This service offers confidential advice and is available to all residents of Lambeth.

For more information ring Marianne or Helen on 0207 261 1404

Our General Advice Service is available to Lambeth residents at the above hours. We can offer help and advice on:

WELFARE BENEFITS

Means tested local authority benefits, earnings related, incapacity, statutory sick pay, contributory based job seekers allowance, retirement pensions. Disability Living allowance or attendance allowance, preparing for appeals. Community Care grants. Budgeting loans. Funeral payments. Council tax and Housing Benefits.

DEBT

Rent arrears/ possession. Council Tax. Utility debts, gas, electricity, water, other priority debt.

HOUSING

Private and public sector, neighbourhood disputes, homelessness and rehousing, security of tenure status in public/ housing associations.

EMPLOYMENT

Wrongful dismissal, unfair dismissal, constructive unfair dismissal, redundancy, discrimination, rights in work, maternity rights, deductions from wages, Trade Unions, Sick Pay, Health and Safety, National minimum wage.

CONSUMER/ GENERAL

Defective goods and services, home improvements, holidays, domestic appliances, furniture, furnishings and clothing.

COMMUNITY CARE

Representation or case work to prepare clients for assessment. NHS and Community Care Act 1990, Carers Recognition and Services Act, 1995. Disabled Persons (Services, Consultation and Representation) Act, 1986.