The report's authors said that clear guidelines needed to be set out about appropriate use of social networking.
And there should be no hesitation in telling employees who spent "unreasonable" amounts of time using technology for non-work related activity that their behaviour must change, they added.
It is good for companies to be aware of the tensions and look at deploying practical guidelines which will protect the positive impact of networks, not hamper it
Robert Ainger Orange Business UK
Mobile phone and broadband firm Orange, which commissioned the research, is currently building its own in-house social networking platform for staff.
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