<rss version="2.0"><channel><title>My Blog</title><link>http://www.webjam.com/cplusgolf/toolbox/$my_blog/</link><description></description><pubDate>2009-12-15T16:56:00Z</pubDate><generator>http://www.webjam.com/</generator><language>en</language><item><title>Opinion: The Return of Service</title><link>http://www.webjam.com/cplusgolf/toolbox/$my_blog/2009/12/15/opinion_the_return_of_service</link><comments>http://www.webjam.com/cplusgolf/toolbox/$my_blog/2009/12/15/opinion_the_return_of_service#Comments</comments><pubDate>2009-12-15T16:56:00Z</pubDate><category>golf, dubai, california, opinion</category><guid isPermaLink="true">http://www.webjam.com/cplusgolf/toolbox/$my_blog/2009/12/15/opinion_the_return_of_service</guid><description><![CDATA[<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 18px;"><i><span style="font-size: 16px;">In a year of both capital expenditure and&nbsp;expense cuts, </span></i><span><b><a href="http://www.webjam.com/rtbrown" target="_blank"><i><span style="font-size: 16px;">RT Brown</span></i></a></b></span><i><span style="font-size: 16px;">&nbsp;has been&nbsp;fortunate enough to continue his golfing&nbsp;travels across the globe, following the setting&nbsp;sun from </span></i><span style="font: 18.0px Helvetica Neue;"><b><i><span style="font-size: 16px;">Dubai </span></i></b></span><i><span style="font-size: 16px;">as far west as </span></i><span style="font: 18.0px Helvetica Neue;"><b><i><span style="font-size: 16px;">California</span></i></b></span><i><span style="font-size: 16px;">.</span></i></span></p>
<p style="text-align: center;"><img src="http://s3.amazonaws.com/webjam-upload/op_rtb_service_header___d963417ed725432cac11b401f15b484b(750x191)__55__.jpg" height="128" title="OP_RTB_service_header.jpg" vspace="8" hspace="8" border="0" align="center" /></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 12px;">There is no doubt that it&rsquo;s been&nbsp;hurting everywhere: from stories&nbsp;of cars abandoned at the airport&nbsp;as Dubai&rsquo;s property development&nbsp;bonanza bombed, through the demise of&nbsp;the British Airways European Traveller&rsquo;s&nbsp;sandwich (they were really rather good,&nbsp;Mr Walsh) as European economies&nbsp;reeled, to the &lsquo;restaurant closed&rsquo; signs in&nbsp;<span style="font-size: 9px;"><span style="font-size: 12px;">the streets of San Francisco.</span></span></span></p>
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<p style="font: normal normal normal 9px/normal Helvetica; margin: 0px;"><span style="font-size: 12px;">But, hey, it can&rsquo;t all be bad: give in to&nbsp;the crisis and we will only make it worse.&nbsp;Both sides of the Atlantic the R word&nbsp;is receding with hopes that it doesn&rsquo;t&nbsp;become a &lsquo;W&rsquo;, and we must believe it.&nbsp;The sun still shines (most of the time!),&nbsp;the grass is green, the sky is blue and we&nbsp;continue to play golf. We may be rather&nbsp;more discerning about how much we are&nbsp;prepared to pay, but, even with reduced&nbsp;budgets, there&rsquo;s still no reason why not&nbsp;occasionally to splurge. The good news&nbsp;is that, if we shop around, the cost of a&nbsp;splurge is not as high as it was.</span></p>
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<p style="font: normal normal normal 9px/normal Helvetica; margin: 0px;"><span style="font-size: 12px;">Everyone needs a bit of pampering now&nbsp;and then. What matters even more than it&nbsp;did before is that, when we pay for it, we&nbsp;get good value. And this is measurable&nbsp;in more than just financial terms. You&nbsp;will read in these pages that the best&nbsp;designed course on the Costa del Sol is&nbsp;Sotogrande; it&rsquo;s gone up for the autumn&nbsp;golf season, but even at &euro;115 this is&nbsp;extremely good value for a course of this&nbsp;quality. And there&rsquo;s a further dimension.&nbsp;</span></p>
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<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 12px;">Whatever the price we pay, it is essential&nbsp;that at the end we feel that we have&nbsp;got what we have paid for. This doesn&rsquo;t&nbsp;just mean a (hopefully satisfactory)&nbsp;round of golf at an excellent venue, but&nbsp;also that we have received the standards&nbsp;of service to go with it. Sotogrande is&nbsp;well supported in this department - and&nbsp;at that discounted web price, so it&nbsp;should be. However, this is not the&nbsp;case with every course (even with&nbsp;the proportionately lower standards&nbsp;expected of less expensive courses).</span></p>
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<p style="font: normal normal normal 9px/normal Helvetica; margin: 0px;"><span style="font-size: 12px;">Being from the other side of the pond,&nbsp;I was brought up in an environment of&nbsp;quality service: golf and country clubs the&nbsp;length and breadth of the land provide&nbsp;it in a way that most British clubs could&nbsp;never dream of &ndash; and, yes, membership&nbsp;dues to go with it (often costing more&nbsp;per month than a full year&rsquo;s British sub).&nbsp;For well-managed quality there is little to&nbsp;beat the US model.</span></p>
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<p style="font: normal normal normal 9px/normal Helvetica; margin: 0px;"><span style="font-size: 12px;">However, I was very pleasantly surprised&nbsp;by Dubai. The golf facilities in this emirate&nbsp;are as good as I have seen anywhere:&nbsp;nowhere outside the US have I seen a&nbsp;group of clubs where it is so consistently&nbsp;clear that the money has been spent&nbsp;and spent well. Good course designers&nbsp;and good clubhouse architects with&nbsp;</span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 12px;">budgets in scale with their impressive&nbsp;objectives. The green fees are higher,&nbsp;<span style="font-size: 9px;"><span style="font-size: 12px;">but they&rsquo;re worth it.</span></span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 12px;"><span style="font-size: 9px;"><span style="font-size: 12px;"><br /></span></span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 12px;">But when it is all built and operating&nbsp;it&rsquo;s not just the quality of the facilities,&nbsp;and number and ability of the staff&nbsp;operating them. There&rsquo;s a further&nbsp;quality which is priceless: even if clubs&nbsp;have to cut the costs, please don&rsquo;t&nbsp;cut the smile. In my experience Dubai&nbsp;delivers this in a way that the Italians&nbsp;(and in their own way the Irish) also do.</span></p>
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<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 12px;">Much of the rest of Europe can learn&nbsp;<span style="font-size: 9px;"><span style="font-size: 12px;">a lot from this.</span><span style="font: 12.0px Helvetica;"><span style="font-size: 12px;">&nbsp;The nicer the smile, the more we&nbsp;smile. The more we smile, the more we&nbsp;return. The more we return, the more&nbsp;<span style="font-size: 9px;"><span style="font-size: 12px;">we spend...</span><span style="font: 12.0px Helvetica;"><span style="font-size: 12px;">&nbsp;</span></span></span></span></span></span></span></p>
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<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font-size: 12px;">Sincerely yours,</span><span style="font: 12.0px Helvetica;"><span style="font-size: 12px;">&nbsp;</span></span></p>
<p style="margin: 0.0px 0.0px 0.0px 0.0px; font: 9.0px Helvetica;"><span style="font: 9.0px Helvetica Neue;"><i><span style="font-size: 12px;"><a target="_blank" href="http://www.webjam.com/rtbrown">R T Brown</a></span></i></span><span style="font: 12.0px Helvetica;"><span style="font-size: 12px;"><a target="_blank" href="http://www.webjam.com/rtbrown">&nbsp;</a></span></span></p>
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