My Bloghttp://www.webjam.com/bccw/practice_leader/$my_blog/2008-08-22T15:13:00Zhttp://www.webjam.com/enIncreasing Staff Survey Response Rateshttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/08/22/increasing_staff_survey_response_rateshttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/08/22/increasing_staff_survey_response_rates#Comments2008-08-22T15:13:00Zhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/08/22/increasing_staff_survey_response_ratesFortnightly Feature - Industry Expertshttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/30/fortnightly_feature__industry_expertshttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/30/fortnightly_feature__industry_experts#Comments2008-07-30T17:12:00Zhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/30/fortnightly_feature__industry_expertsRSS Feeds on the Sitehttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/23/rss_feeds_on_the_sitehttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/23/rss_feeds_on_the_site#Comments2008-07-23T11:15:00Zhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/23/rss_feeds_on_the_siteDHL Complete Their First Surveyhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/14/dhl_complete_their_first_surveyhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/14/dhl_complete_their_first_survey#Comments2008-07-14T11:45:00Zhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/14/dhl_complete_their_first_surveyHot topics for the sitehttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/10/hot_topics_for_the_sitehttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/10/hot_topics_for_the_site#Comments2008-07-10T13:54:00Zhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/10/hot_topics_for_the_siteI spoke with Julie Warne today, Head of Reservations at Carnival UK, a valued client of BCCW. 

I wanted to find out if there were any areas she would like to introduce to the Forum.

Julie was very interested to see how other organisations reward staff - adhoc or structured.  This is a key area within our Contact Centre Pay service (see www.contactcentrepay.com) but we will be adding this to the BCCW site as it falls within the campaign for a better contact centre workplace.  It could show any pitfalls to avoid, successes etc.  Please see the Discussion Area for more detail.

]]>New Survey Startedhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/04/new_survey_startedhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/04/new_survey_started#Comments2008-07-04T17:34:00Zhttp://www.webjam.com/bccw/practice_leader/$my_blog/2008/07/04/new_survey_started